Terms & Conditions


New enrolment for term swimming
  • An enrolment form is to be completed including a signature to acknowledge the terms and conditions.
  • Places are only secured once full payment has been received.
  • We do not hold places or accept part payments.
  • If an assessment is required to determine your child’s ability, we will contact you to arrange a time to conduct an assessment.

Re-enrolling for the next term
  • Existing Aquazone swimmers are automatically re-enrolled for the following term.
  • A booking confirmation email will be sent usually in Week 7 (three weeks prior to the end of the current term)
  • This email will indicate the next terms lesson day, time and fees due.
  • If you DO NOT wish to re-enrol, we ask that you kindly notify us by email or on the pool side ASAP or before the end of Week 7.
  • To confirm your re-enrolment, your payment must be received no later than Week 9 (one week prior to the end of the current term).
  • If payment has not been received by this time, your position will be deemed vacant and offered to other applicants who are interested in securing the position.

Re-enrolment cancellations for term lessons
  • Cancellations received after Week 9 (one week prior to the end of the current term) will be charged a $50 fee.
  • Please note that the lessons are non transferable.

Discounts
A 10% discount is applied to the term fee of the third child enrolled in the same term.

Cancellation and changes
  • Aquazone has the right to change, postpone and/or cancel any classes.
  • If a class is cancelled by Aquazone, you will automatically receive a credit for the next invoice period.
  • Aquazone has the right to change/substitute any teacher at any time.
  • There are NO classes on public holidays.

Request for lesson changes
  • Following the re-enrolment process a week is set aside to process requests for change.
  • Every effort is made to accommodate requests for change but is dependent on the availability of vacancies.
  • NO guarantee can be given to accommodate requests.

Missed lessons
  • We do not provide make-up classes for missed lessons 
  • Your child’s place in a class is reserved solely for her/him during the term regardless of attendance.
  • Swimmers unable to attend lessons for serious illness / injury and who provide a medical certificate,                                                                                                                   will receive a maximum of 2 credits towards the following terms fees.
  • Aquazone is unable to grant refunds.

EXCELR8 Holiday Program
  • During each school holiday we offer our intensive 5-day EXCELR8 program.
  • This is a great way to improve and consolidate skills quickly over a short period of time in preparation for the next term.
  • Cancellations received 7 days prior to the holiday program will be charged a $25 fee. 
  • Please note that the lessons are non transferable.

Health and Safety
  • Swimmers are required to stay out of the water for 2 weeks after having diarrhoea (upset tummy).
  • A parent/caregiver is required to be poolside for the duration of the class.
  • Aquazone has the right to remove swimmers from any class if a parent/caregiver is not present.
  • Aquazone accepts no responsibility for any accidents, injuries or losses incurred at either the Miramar North School, Kilbirnie, Freyberg pools or surrounds.
  • For hygiene reasons all swimmers must wear a swim cap during every class.