Terms & Conditions
New enrolment for term swimming
- An enrolment form is to be completed including a signature to acknowledge the terms and conditions.
- Places are only secured once full payment has been received.
- We do not hold places or accept part payments.
- If an assessment is required to determine your child’s ability, we will contact you to arrange a time to conduct an assessment.
Re-enrolling for the next term
- Existing Aquazone swimmers are automatically re-enrolled for the following term.
- A booking confirmation email will be sent usually in Week 7 (three weeks prior to the end of the current term)
- This email will indicate the next terms lesson day, time and fees due.
- If you DO NOT wish to re-enrol, we ask that you kindly notify us by email or on the pool side ASAP or before the end of Week 7.
- To confirm your re-enrolment, your payment must be received no later than Week 9 (one week prior to the end of the current term).
- If payment has not been received by this time, your position will be deemed vacant and offered to other applicants who are interested in securing the position.
Re-enrolment cancellations for term lessons
- Cancellations received after Week 9 (one week prior to the end of the current term) will be charged a $50 fee.
- Please note that the lessons are non transferable.
Discounts
A 10% discount is applied to the term fee of the third child enrolled in the same term.
Cancellation and changes
- Aquazone has the right to change, postpone and/or cancel any classes.
- If a class is cancelled by Aquazone, you will automatically receive a credit for the next invoice period.
- Aquazone has the right to change/substitute any teacher at any time.
- There are NO classes on public holidays.
Request for lesson changes
- Following the re-enrolment process a week is set aside to process requests for change.
- Every effort is made to accommodate requests for change but is dependent on the availability of vacancies.
- NO guarantee can be given to accommodate requests.
Missed lessons
- We do not provide make-up classes for missed lessons
- Your child’s place in a class is reserved solely for her/him during the term regardless of attendance.
- Swimmers unable to attend lessons for serious illness / injury and who provide a medical certificate, will receive a maximum of 2 credits towards the following terms fees.
- Aquazone is unable to grant refunds.
EXCELR8 Holiday Program
- During each school holiday we offer our intensive 5-day EXCELR8 program.
- This is a great way to improve and consolidate skills quickly over a short period of time in preparation for the next term.
- Cancellations received 7 days prior to the holiday program will be charged a $25 fee.
- Please note that the lessons are non transferable.
Health and Safety
- Swimmers are required to stay out of the water for 2 weeks after having diarrhoea (upset tummy).
- A parent/caregiver is required to be poolside for the duration of the class.
- Aquazone has the right to remove swimmers from any class if a parent/caregiver is not present.
- Aquazone accepts no responsibility for any accidents, injuries or losses incurred at either the Miramar North School, Kilbirnie, Freyberg pools or surrounds.
- For hygiene reasons all swimmers must wear a swim cap during every class.